FAWSsit™ Showers Extended Warranty


Warranty after product registration: 5 Years


The FAWSsit™ extended limited warranty covers the frame for an additional 5 years for a total of 10 years and all other components for an additional 2 years for a total of 3 years. Please note: Product registration is required to get full warranty. If you have not yet registered your FAWSsit™ Shower, you can do so HERE.

Warranty Details

  1. What is the Coverage Period
    1. Ten (10) years on the frame (after product registration)
    2. Three years on all other components (after product registration)
    3. Initial warranty 90 days after purchase
    4. Warranties apply from the date of the original invoice, whether or not repairs or replacements are provided during the warranty period.
    5. No representative or person other than Care Giver Support Products, LLC is authorized to assume for us any other warranty in connection with the sale of this product.
  2. What is covered under the Extended Limited Warranty during the warranty term
    1. All parts defective in material or workmanship. If, during the warranty period, the product appears as though it may be defective, call our Toll Free number (1-877-329-7748). If the product is then alleged to be defective, you will be advised to send it to our Service Center. You will be given shipping instructions when you call the number listed above. Product under warranty, which upon receipt by Care Giver Support Products, LLC is determined to be defective in materials and/or workmanship will be repaired or replaced at Care Giver Support Products option at no cost to you and will be returned. Defective parts will be repaired or replaced with new or refurbished parts at Care Giver Support Products option. Be sure to include a description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair.
    2. The extended limited warranty does NOT cover the following:
      1. A defect that has resulted from improper or unreasonable use or maintenance, accident, excess moisture to any component, improper storage, lightning, power surges, or unauthorized tampering, alteration, or modification.
      2. Any damage caused when repairs have been attempted or made by others.
      3. Any labor charges for dismantling or re-installing of a repaired or replaced unit.
      4. Any product which no longer has a label bearing the serial number, or which has a label which has been defaced.
    3. This extended warranty is transferrable once with the following requirements: The original purchaser must notify the manufacturer Care GIVER Support Products via email (info@cgsp.net) within 2 weeks of the sale and provide the following information: 6 digit pump serial number affixed to the pump, sellers name, address, phone number and email address. Purchasers name, address, phone number and email address.On receipt of this information Care Giver Support Products will issue a guarantee certificate to the purchaser documenting coverage and remaining time span of the transferred guarantee.
  3. Who pays shipping charges
    1. For warranty repairs or replacements Care Giver Support Products will pay for shipping of the repaired or replaced unit. For pumps, Care Giver Support Products requires the return of the defective pump and will pay for return shipping.


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