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Last updates November 5, 2019

FAWSsit™ Portable Showers Warranty – Limited warranty after product registration

  1. What is the Coverage Period
    1. Five (5) years on the frame (after product registration)
    2. One year on all other components (after product registration)
    3. Initial warranty 90 days after purchase
    4. Warranties apply from the date of the original invoice, whether or not repairs or replacements are provided during the warranty period.
    5. No representative or person other than Care Giver Support Products, LLC is authorized to assume for us any other warranty in connection with the sale of this product.
  2. What is covered under the Limited Warranty during the warranty term
    1. All parts defective in material or workmanship. If, during the warranty period, the product appears as though it may be defective, call our Toll Free number (1-877-329-7748). If the product is then alleged to be defective, you will be advised to send it to our Service Center. You will be given shipping instructions when you call the number listed above. Product under warranty, which upon receipt by Care Giver Support Products, LLC is determined to be defective in materials and/or workmanship will be repaired or replaced at Care Giver Support Products option at no cost to you and will be returned. Defective parts will be repaired or replaced with new or refurbished parts at Care Giver Support Products option. Be sure to include a description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair.
    2. The limited warranty does NOT cover the following:
      1. A defect that has resulted from improper or unreasonable use or maintenance, accident, excess moisture to any component, improper storage, lightning, power surges, or unauthorized tampering, alteration, or modification.
      2. Any damage caused when repairs have been attempted or made by others.
      3. Any labor charges for dismantling or re-installing of a repaired or replaced unit.
      4. Any product which no longer has a label bearing the serial number, or which has a label which has been defaced.
    3. This warranty is transferrable.
  3. Who pays shipping charges
    1. For warranty repairs or replacements Care Giver Support Products will pay for shipping of the repaired or replaced unit. For pumps, Care Giver Support Products requires the return of the defective pump and will pay for return shipping.

FAWSsit™ Portable Showers Sales Return Policy

  1. Buyer may return the unopened FAWSsit™ Shower within 30 days of purchase. A restocking fee (based on model, $500 for R3000 Recliner model and all tall models, $450 for all other models) will be assessed. Buyer pays return shipping.
  2. Buyer may return the opened box but unused FAWSsit™ Shower in the original packaging within 30 days of purchase. A restocking fee (based on model, $600 for R3000 Recliner model and all tall models, $550 for all other models) will be assessed. Buyer pays return shipping.
  3. Buyer may return the used FAWSsit™ Shower in the original packaging within 30 days of purchase. A restocking fee (based on model, $1200 for R3000 Recliner model, $900 for all other models) will be assessed. Buyer pays return shipping.

FAWSsit™ Portable Showers Sales Terms and Conditions

  1. See Terms & Conditions

FAWSsit™ Portable Showers Short Term Rentals Return Policy

  1. Rentals available for:
    1. 1 month, 3 months minimum
    2. After the initial 3 month rental period rental can continue month to month
  2. Additional Months
    1. The credit card on file will automatically be charged each additional month until a rental termination is requested via email prior to the expiration of the preceding rental period
    2. The security deposit will be refunded when the returned shower is received
  3. Returns
    1. Rental termination must be communicated via email prior to the expiration of the preceding rental period
    2. Renter is responsible for return shipping plus adequate insurance. Upon request, FAWSsit™ can provide a discounted prepaid shipping label, cost of which will be deducted from security deposit.
  4. Shower Care
    1. Customer agree to take reasonable care of the rented shower, following the cleaning procedure here.
    2. Damages to the shower identified on return, which are unrelated to damages caused by the shipper, shall be paid by the renter and will be deducted from the rental security deposit.
    3. All rental returns are opened and inspected  with a camera recording the process.
    4. If the renter fails to return the shower at the end of the agreed upon rental period the renter forfeits the rental security deposit.
    5. In addition, the renter is liable for the shop purchase price adjusted for the security deposit and a maximum of 3 month rental payments.
  5. Rent to purchase
    1. If, during the rental term, the purchase price shall be the undiscounted shop price as published on the FAWSsit™ website minus the following consideration.
    2. Rental customer shall receive a 10 percent discount on the published undiscounted shop price and up to 3 months of rental payments shall be credited towards the purchase price.

FAWSsit™ Portable Showers Short Term Rentals Terms and Conditions

  1. The FAWSsit™ Shower is the property of Care Giver Support Products. Renter will return the mobility equipment in the same condition as when received.
  2. Care Giver Support Products shall not be liable or responsible for the loss or damage to any property damaged by Renter, its agents, servants, or employees, or any other person using the FAWSsit™ Shower, whether before or after the return there of Care Giver Support Products. Renter assumes all risk of such loss or damage and waives all claims against Care Giver Support Products by reason thereof and Renter agrees to hold Care Giver Support Products harmless from and to defend and indemnify Care Giver Support Products against all claims based upon or arising out of such loss or damage.
  3. The additional conditions outlined above have been reviewed and accepted as part of this agreement.
  4. If any provisions hereof or the application of any provisions to any person or circumstance is held invalid or unenforceable, the remainder hereof and the applications of such provision to other persons or circumstances shall remain valid and enforceable.

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